Frequently Asked Questions
Find quick answers about our products, licenses, purchasing, warranties, and support.
How do I get my product key?
After you paid for your order, in a few minutes you will receive an email with:
- Your product activation key.
- Software download link from the official website of the vendor.
- Installation and activation guide
Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.
Can I get help with installation/activation?
For any technical assistance you may require, our dedicated support service is at your disposal, provided at no additional cost and included in your purchase. Please refer to the dedicated customer service section here.
Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.
What if my license does not work?
If there is any issue with the key or activation process, don’t worry, we provide personalized assistance through our online chat or WhatsApp 24/7.
Can I return or exchange the license key?
Should you encounter any challenges with the key or activation process, we will promptly evaluate the situation and, as appropriate, facilitate returns with a new digital product. However, we strongly advise reaching out to our dedicated customer support service here for assistance.
Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.
Is your software authentic?
We have been official Microsoft partners for over 8 years. Please visit this link for more information.
Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.
Are the software licenses valid for any country?
All licenses we sell can be used in any country. However, we recommend that you read the description of the products you need, where you will find more information on this subject.
Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.
Can I order a hardcopy DVD/CD disc of the software I purchased?
We care about our planet!
We only offer digital software licenses for ecological reasons: by selling digital licenses instead of physical copies, we aim to reduce the environmental impact associated with manufacturing, packaging, and shipping physical discs.
This approach aligns with our commitment to sustainability and reducing waste. We appreciate your understanding in this matter. If you have any further questions or need assistance with the software, please let us know.
Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.
