At Licendeals, we want to ensure that you are 100% happy with your purchase.

Before starting you should know that we strive every day to deliver an excellent service before, during and after acquiring any of our licenses. Our job is not only to sell, we focus on giving our clients the correct license for their companies or also for the home.

To make all this possible, we invite you to contact us. We provide immediate support 24/7

 

Orders

When we receive your order we start working immediately to deliver it in the shortest possible time. Generally orders are delivered immediately.

You will receive a message in your email indicating that the order was completed. The message includes:

  • Alphanumeric activation license
  • Legal invoice
  • Links to download the software
  • Activation guide

In case of any problem with your order you should contact us for immediate assistance. We have available our online chat, WhatsApp and email.

 

Delivery

We deliver orders automatically and instantly after purchase, but it can take up to 8 hours if something happens. All product-related services from licendeals.com are delivered via email. The CD key or codes sold on licendeals.com will be delivered via email and can also be found under order details in your account section, so there is no shipping charge.

“What can I do if I can’t find my delivery on my email address?”

1.Please check your spam or junk folder, in case you didn’t receive your email.

2.Please make sure your payment has been completed successfully.

3. If we need more information or if something does not correspond to you, we will contact you by e-mail.

4. If you haven’t received any email, make sure your email address is correct and contact us at [email protected].

In case of any problem with your order you should contact us for immediate assistance. We have available our online chat, WhatsApp and email.

 

Refund:

Order not sent

In rare cases, your e-mail provider or mail server may not allow you to receive a message from us or the message may end up in the spam or junk mail folder. In this case, we recommend that you check these folders or contact us for assistance, for example, to forward the mail or send it to an alternative e-mail address. Claims for non-delivery must be submitted in writing to our customer service within 24 hours from the date the order was placed. Otherwise, the product will be considered received and unloaded. If you do not duly contact us within this period, you agree that we will terminate the unloading of the product without the right to a refund for “non-receipt”.

Major defects

Although all the products are thoroughly tested before release, unexpected errors may occur. Such issues if we fail to correct it within 12 hours from the date of the initial complaint or any other notification provided by the customer, the refund will be issued to the customer in full or at customer’s choice or replacement of the product of the same or around the same value can be offered.

Product not as described

Such an issue should be reported to our technical support team within 5 days from the date of the purchase. Clear evidence must be provided in writing that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations are not honored.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for for your interest.

In case of any problem with your order you should contact us for immediate assistance. We have available our online chat, WhatsApp and email.

 

Our policy offers a full refund within 30 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Our payment process submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.