Frequently Asked Questions

Find quick answers about our products, licenses, purchasing, warranties, and support.

How do I get my product key?

Right after your payment is confirmed, you will receive an email with a secure link to your license page. When you click Get my license on that page, you will find:

  • Your license.
  • The link to download the software.
  • The activation guide.

Only reveal your license when you are ready to activate it.

Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.

For any technical assistance you may require, our dedicated support service is at your disposal, provided at no additional cost and included in your purchase. Please refer to the dedicated customer service section here.

Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.

Tell us within 24 hours of revealing it and we will replace it right away. Write to us on our online chat or WhatsApp, 24/7, or at support@licendeals.com. We can also help you with any activation issue, at no extra cost.

Yes, within 30 days of purchase, as long as you haven't revealed the license. Once revealed, licenses can't be refunded, and BIND Licenses can't be refunded at all, unless the law of your country requires it. Only reveal your license when you're ready to activate it. If it doesn't work, see the answer above. Full details in our Order, Delivery and Refund policy.

We always charge in US dollars (US$). Your cart, checkout, order confirmation and invoice are all in US$, and the price of your order is the US$ total shown at checkout.

It’s an approximate conversion to help you compare, for example “≈ MX$410 approx.”. It’s calculated with the latest official exchange rate, and the information icon next to it shows which rate and date we used. It isn’t the amount you’re charged. You can change the currency, or go back to US$, in the menu at the top of the page.

Yes, with some payment methods. The payment provider converts the US$ total at its own exchange rate, which may include a conversion charge, and normally shows you the amount before you pay. If the card payment page offers you your local currency, you can usually switch to US$ there.

It might. If your card or account is in another currency, your bank or card provider may convert the payment at its own rate and charge a foreign transaction or conversion fee. These fees are set by your bank, not by us, so check with them if you’re not sure.

When a refund applies (see our Order, Delivery and Refund policy), it goes back to the payment method you used, in the currency you were charged in, and we don’t deduct any fees. If your bank converted your payment, it converts the refund at its rate on the day of the refund, so the amount in your currency may be slightly different. Crypto payments are refunded in the same cryptocurrency, for the US$ amount you paid, at the rate on the day of the refund.

We are a registered member of the Microsoft partner program. Please visit this link for more information.

Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.

All licenses we sell can be used in any country. However, we recommend that you read the description of the products you need, where you will find more information on this subject.

Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.

We care about our planet!

We only offer digital software licenses for ecological reasons: by selling digital licenses instead of physical copies, we aim to reduce the environmental impact associated with manufacturing, packaging, and shipping physical discs.

This approach aligns with our commitment to sustainability and reducing waste. We appreciate your understanding in this matter. If you have any further questions or need assistance with the software, please let us know.

Remember that we provide personalized assistance through our online chat or WhatsApp 24/7.